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Privacy Policy

At Sthanus, we respect your privacy and are committed to protecting the personal information you provide when purchasing our products, including Herbal Bath Powder, Hair Oil, and Clothes.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or communicate with us.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

  1. Name
  2. Mobile number
  3. Email address
  4. Billing and shipping address
  5. Order and purchase details
  6. Payment-related information
  7. Website usage and device information
  8. Any information you voluntarily provide when contacting us

We only collect information that is reasonably necessary to provide our products and services.

2. How We Use Your Information

We may use your information to:

  1. Process and deliver your orders
  2. Confirm and communicate about your purchases
  3. Provide customer support
  4. Process payments and refunds
  5. Send order and delivery updates
  6. Improve our products, website, and services
  7. Prevent fraudulent or unauthorized transactions
  8. Comply with applicable legal and regulatory requirements

With your consent, we may also use your contact information to send promotional offers, product updates, or other marketing communications.

3. Payment Information

Payments may be processed through third-party payment providers. We do not intentionally store your complete debit card, credit card, UPI, or banking credentials on our own systems.

Payment information is handled by the applicable payment service provider according to its privacy and security practices.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

  1. Courier and delivery partners
  2. Payment processors
  3. Website and technology service providers
  4. Customer-support service providers
  5. Government authorities or law-enforcement agencies where legally required

Only information reasonably necessary for the relevant service will be shared.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better shopping experience.

You may be able to control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

8. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

You may also contact us regarding marketing communications and request that we stop sending promotional messages.

9. Children's Privacy

Our website and products are not intended to knowingly collect personal information from children without appropriate consent from a parent or legal guardian.

If you believe a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

10. Third-Party Links

Our website may contain links to third-party websites, payment services, social-media platforms, or other services.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable laws.

Any updated version will be posted on this page with the revised effective date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Business Name: Sthanus

Email: [email protected]

Phone: 8921003792

By using our website or purchasing our products, you acknowledge that you have read and understood this Privacy Policy.